— industry for clinics · hospitals · health brands ★ top-rated · 550+ brands

the social media agency that builds trust for healthcare.

clear patient education, doctor-led trust content and a feed that turns questions into appointments — compliant, calm and credible.

2015
— shipping since
550+
— brands shipped
20,000+
— reels edited
< 24h
— we reply within
in short

social mafia is a digital marketing agency running social media, content & paid for clinics, hospitals and healthcare brands. since 2015 we've shipped work for 550+ brands and cut 20,000+ reels — we turn clear, compliant patient education into appointments.

01. why healthcare & clinics

healthcare is bought on trust.

patients research before they book, and they choose the practice that feels safe and expert. we turn your clinicians into clear, reassuring voices — explaining procedures, answering fears, building authority.

every post is handled with the care the category demands: accurate, compliant and human. no fear-mongering, no hype — just the trust that turns a worried search into a booked appointment.

healthcare marketing is constrained in ways most categories are not, and the constraint is usually treated as a problem when it is actually the strategy. you cannot promise outcomes, so market the two things you can: the practitioner and the process.

patients are choosing who to trust with something that frightens them. a named doctor explaining what a procedure involves, what recovery looks like and who is not a good candidate does more for bookings than any offer, because it answers the objection instead of shouting past it.

the operational half matters as much. a clinic that generates enquiries it cannot answer within the hour is paying to lose patients to whoever replies first, and in this category the first reply usually wins the appointment.

patients book the practice they trust, not the one that shouts loudest.

02. the opportunity

why healthcare brands need social.

77%
of patients research online before booking care.
trust in clinics with doctor-led content.
64%
choose a provider based on online presence.
#1
video is the most trusted format for health info.
04. packages

three shapes. one team. no template factories.

every package is a senior pod running the whole thing — strategy, shoot, ship, adjust. start with a shape below, or we'll build a custom one around your brand. full pricing and deliverables in the deck.

spark.

the starter shape — credible enough to launch, light enough to keep moving.

6
posts / mo
2
reels / mo
1
shoot day
  • social playbook — voice + content pillars
  • profile + cover designs
  • 6 posts · 2 carousels · 2 reels
  • 4 story templates
  • captions, calendar + scheduling
  • monthly strategy call + report
covers · instagram · facebook · linkedin · youtube shorts

best for new brands and founders who need a credible feed before the bigger budget arrives.

start here →
★ most popular
studio.

the most popular shape — more of everything: more posts, more reels, more shoots.

12
posts / mo
5
reels / mo
2
shoot days
  • everything in spark, scaled up
  • 12 posts · 5 carousels · 5 reels
  • 8 story templates
  • 2 shoot days / mo · ~60 raw images
  • captions, calendar + scheduling
  • monthly strategy call + full report
covers · instagram · facebook · linkedin · youtube shorts

best for growing brands that need fresh visual content monthly — without hiring in-house.

most chosen →
prime.

the maximum shape — for brands treating social as the main growth channel, not a side project.

17
posts / mo
8
reels / mo
3
shoot days
  • everything in studio, maxed
  • 17 posts · 8 carousels · 8 reels
  • 12 story templates
  • 3 shoot days / mo · ~90 raw images
  • detailed monthly performance report
  • dm + community management
covers · instagram · facebook · linkedin · youtube shorts

best for scaling brands where social is the main growth lever.

go all in →

need something custom?

these are starting points, not boundaries. tell us what you're trying to fix and we'll shape a package around your brand — and add paid media, photography or production from the same in-house crew.

build my package →
05. results

numbers that matter. not vanity metrics.

— enquiries
+240%
average lift in appointment enquiries across active clinic retainers.
— paid
2.9×
average ROAS on campaigns pointed at consultations.
— cost
−30%
average reduction in cost per lead once content answers the objection.
— scale
550+
brands shipped since 2015, including regulated categories.
case study healthcare · 90 days

a clinic with expertise nobody could feel online.

excellent clinicians, an invisible feed. we built a doctor-led education series — procedures explained simply, myths busted, patient questions answered — with compliant review at every step.

authority grew, enquiries rose, and the practice became the trusted name patients found first.

+240%
appointment enquiries
2.9×
return on ad spend
-30%
cost per lead
06. how it works

from brief to booked consults.

00
— phaseweek 0 · kickoff

kickoff.

services, practitioners, current enquiry handling, and the compliance route including who signs off.

01
— phaseweek 1 · strategy

strategy.

the patient questions worth answering, the phrasing bank, and the consult number the quarter is judged on.

02
— phaseweek 2 · shoot + create

shoot + create.

monthly production with practitioners on camera, consent handled per person before anything is filmed.

03
— phaseweek 3+ · publish

publish + amplify.

published, answered fast, and reported on consultations booked rather than impressions.

07. the comparison · side by side

what changes as you scale up.

the same senior crew runs all three — the difference is volume. here's what changes as you move up.

specificssparkstudio ★prime
strategic foundation
social playbook
posts / month61217
carousels258
reels258
stories4812
shoot days / month123
monthly reportbasicfulldetailed
dm + community mgmt

all packages cover instagram · facebook · linkedin · youtube shorts. need something different? we'll build a custom shape.

08. testimonials

don't take our word for it.

"working with social mafia has been a game-changer. innovative ideas, expert insights, and a team that ships. highly recommended for anyone who needs to move fast without compromising craft."
BP
Brandon Pugmire
President, Imprint City
"we wanted a partner as passionate as we are about building products. each interaction was grounded with intent for growth and honesty — a key enabler to achieving our vision."
MA
Mohammed Abdullah
Founder, Zeaara.com
09. other industries we serve

we build content engines across every category.

wellness, beauty, education — wherever credibility drives the decision, we build it.

— serving brands across the UAE & worldwide dubai · abu dhabi · sharjah · ajman
10. faq

questions, answered straight.

more questions? email hi@socialmafia.agency — we reply within 24 hours.

is the content medically compliant?
yes — we work within advertising and platform rules for healthcare, with clinician review built into the workflow.
can our doctors be the face without huge time commitment?
yes. we batch-shoot in a single session and turn it into weeks of doctor-led content, so your team gives minimal time.
can you handle patient enquiries in dms?
yes — community management triages enquiries and replies in your voice, routing booking requests appropriately.
do you work in arabic?
yes — bilingual patient education and community.
how soon will appointments increase?
trust builds over 60–90 days; targeted paid on specific services can move enquiries sooner.
what can we legally say?
less than most clinics assume about outcomes, and more than they realise about process. we work to a pre-approved phrasing bank agreed with one named clinical reviewer on your side, which keeps review from becoming rewriting. this is an operating principle, not legal advice — your compliance owner signs it off.
do before-and-afters work?
where they are permitted and properly consented, yes, but they are rarely the strongest asset. explanation out-performs proof in this category, because the patient's real question is whether you are safe rather than whether you are capable.

ready to fill the appointment book.

send the brief including any compliance constraints and who reviews clinical claims. we reply within 24 hours with a fit assessment.

— typically reply within 24 hours · serving the UAE & worldwide